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about Precision Garage Door in:
Lumberton Area, NC
Precision Garage Door of Fayettevillehas received 35 reviews, averaging 4.89 Stars:
Raeford, NC
Raeford, NC
I chose Precision because I know the work will get done right. They have very experienced technicians who walk you through the problem and the best remedy.
- Bill Perry
Raeford, NC
Found your company online. I was extremely impressed with the fast service. Miller arrived this afternoon and made repairs after we discussed what was needed! He was professional, knowledgeable and did a great job of making the repairs! He is an asset to your company!
- Alice Glisson
Raeford, NC
Service was excellent
- Richard Bagby
Raeford, NC
Customer service was great when I called in! Bruce the technician was superb! He explained all options, and guided me through pros and cons. Fixed my doors easily. I will use precision in the future and recommend to others. George
- George Latham
Raeford, NC
My Tech Miller was very professional and fast. He explained the job requirements for repairing my door. He also identified potential future issues.
- Adam Jackson
Lumberton, NC
Millwer Miller did an excellent job service was great. He was very very professional on time and did the job in a good timely manner.
- Brenda Barker
Raeford, NC
Mr. Miller was very nice and professional. He was knowledgeable. I appreciated him helping us understand more of what we have, what to look forward to, and giving us true customer consideration. That is rare. For all future dealings with our garage - we will be calling Precision Garage Door Services.
- Shawntal Mcdonald
Laurinburg, NC
Best service man possible. Really knew his business and worked hard to make everything 100% right.
- Blake Caldwell
Lumberton, NC
Technician was friendly and knowledgeable
- Taylor Mckensie
Raeford, NC
Great service mike was very knowledgeable and polite and he did great work
- Michael Banks
Lumberton, NC
Mike and Bruce were extremely skilled, knowledgeable, and courteous. They spent several minutes with me explaining the diagnostics they would be performing on my garage door and system. I was offered three different options to address the malfunctioning of my garage door and never felt pressured to choose any of them. I felt very comfortable that they would do a great job and was extremely pleased with the results.
- Mary Hendricks
Lumberton, NC
Did a great job.
- Jerry Seals
Raeford, NC
Excellent service and technician was awesome. He arrived on time, explained what was wrong and promptly fixed my door. Would strongly recommend for garage door repair. Thanks
- Robert Zeigler
Laurinburg, NC
Great job, thanks for everything
- Dwayne Bennett
Maxton, NC
Very helpful and smart young many he was also very pleasant
- Kathy Reimer
Wagram, NC
John did a great job, completed the work quickly and accurately. Thank you for a great repair experience.
- Danny Johnson
Product:
Technician: Jonathan Holbrook
Raeford, NC
Huge shout out to Mike for coming through in the rain to fix both my garage doors. Your fast , friendly and courteous service was greatly appreciated????
- Jasmine Mcneill
Raeford, NC
Will Graham was excellent to work with and very knowledgeable when we asked questions. He was prompt and did a great job with our door!!!
- Joshua Douglas
Raeford, NC
Great job
- Anthony Milliner
Raeford, NC
Great service from Teddy - knowledgeable, professional, well-done job all around. Thanks!
- Josh P
Raeford, NC
Great experience, great Customer Service. Made an appointment that morning. They were here properly that same day. Service tech was polite. Extremely knowledgeable complete professional. Not a pushy person. Trying to sell me things I did not need. Fix the problem. Identified other issues that would’ve caused problems later. I’m 100% satisfied the service and would truly recommend this company to anyone.
- Juan c Villarreal
Raeford, NC
Over time, it appeared the springs had broken. Mike from Precision came out explained the issue and what was needed to repair it. Work was completed very quickly.
- Anthony Ferguson
Raeford, NC
John was the best. He was professional and friendly. His ability to get the job done without the use of a ladder is incredible.
- Michael West
Raeford, NC
Attn: Precision Supervisors, We are very satisfied with the services Will Graham provided our residents. Mr. Graham made contact prior the scheduled appointment time and actually arrived earlier than expected. He was cordial, well, uniformed in attire, and appeared happy to get to work! Mr. Graham listened to us regarding the issues; he explained in details what the possible causes were- AND options for repair. Mr. Graham presented us with the price of different choices; we chose -and he completed the work in good timing. We will request Will in the coming future as we are aware of the inevitable malfunctions that may come soon on other doors. Yes, Will was thoroughly informative; VERY PROFESSIONAL, and deserves all accolades on a job well done! Thank you!
- Deana Weston
Product:
Raeford, NC
Professional and well knowledge technician.
- Kenneth Nixon
Raeford, NC
The office staff were responsive and helpful. Our estimate was made in one business day with the sales technician coming to our home on a Sunday. The order was promptly placed and we were contacted within two days to set an installation date.
- Ruth & reece Walton
Raeford, NC
The technical was very good. He really knows what he is doing.
- Henry Braddy
Product:
Raeford, NC
The technician was very polite and listened to my concerns. Very helpful.
- Teresa Neff
Raeford, NC
Absolutely horrible! Advertise same day service but when I called was told first available was tomorrow between 2:00-6:00PM. Told them exactly what system I have,Wayne-Dalton Torquemaster and that the left spring was broken. Was told they could send a tech to evaluate and quote for repair. Tech showed up looked at my system said we don’t repair those anymore,Wayne-Dalton is going out of business and we can’t get parts. But I can install a new system (Precision springs) for $1395. Long and short I paid $80 for them to drive out a day later to tell me they won’t fix it. I ordered a pair of springs immediately after talking to the tech. $297 shipped today. They could have told me they didn’t repair these systems before they scheduled the tech and cost me $80 for nothing.
- John Brink
We are very sorry we couldn't accommodate the same day service that we typically can. We had our schedules full every day (the day before). While that is a good problem to have, it doesn't allow us to always squeeze in a same day call. We can't get parts from Wayne Dalton to repair the spring system that you have, they wont sell them to us. For that reason, Patrick offered to replace the existing system with a conventional torque system. Replacing the whole system like we offered, isn't something we can do for the price you wanted to spend. We are happy you reached out to them and were able to get the springs they could provide for you. The service fee is something that is quoted to all customers at the time they call the call center and almost all service companies have a service fee. Some companies charge more and some charge less. That fee covers a fraction of the cost it takes to use a time slot and come to a home and evaluate the problem. The call center only handles scheduling and they are not trained garage door technicians and they also don't know when another company will not sale their parts to us. We apologize this was an inconvenience for you, but until we can evaluate the problem, we can't accurately give recommendations.
(910) 427-1367
(910) 427-1367(919) 263-3627
(919) 263-3627(919) 263-3628
(919) 263-3628(910) 427-1371
(910) 427-1371(910) 427-1404
(910) 427-1404(919) 263-3462
(919) 263-3462(910) 490-3200
(910) 490-3200Office: (984) 204-6303
223-2 W Walnut St
Goldsboro, NC 27530
Mike educated me on what needed to be installed and why. Very professional individual. Will recommend the company to everyone that needs garage services.
- Gerardo Lara