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Read what people are saying
about Precision Garage Door in:

Raeford, NC

Precision Garage Door of Fayetteville
has received 27 reviews, averaging 4.85 Stars:
1 2 3 4 5
Review:

Mike educated me on what needed to be installed and why. Very professional individual. Will recommend the company to everyone that needs garage services.

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Mike Hazell Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Mike Hazell
Review:

I chose Precision because I know the work will get done right. They have very experienced technicians who walk you through the problem and the best remedy.

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Mike Hazell Service Provided:
Garage Door Repair

Product:
Springs

Technician: Mike Hazell
Review:

Found your company online. I was extremely impressed with the fast service. Miller arrived this afternoon and made repairs after we discussed what was needed! He was professional, knowledgeable and did a great job of making the repairs! He is an asset to your company!

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Miller Henderson Service Provided:
Garage Door Repair

Product:
Opener

Technician: Miller Henderson
Review:

Service was excellent

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Bruce Bohren Service Provided:
Garage Door Repair

Technician: Bruce Bohren
Review:

Customer service was great when I called in! Bruce the technician was superb! He explained all options, and guided me through pros and cons. Fixed my doors easily. I will use precision in the future and recommend to others. George

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Bruce Bohren Service Provided:
Garage Door Repair

Technician: Bruce Bohren
Review:

My Tech Miller was very professional and fast. He explained the job requirements for repairing my door. He also identified potential future issues.

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Miller Henderson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Miller Henderson
Review:

Mr. Miller was very nice and professional. He was knowledgeable. I appreciated him helping us understand more of what we have, what to look forward to, and giving us true customer consideration. That is rare. For all future dealings with our garage - we will be calling Precision Garage Door Services.

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Miller Henderson Service Provided:
Garage Door Repair

Technician: Miller Henderson
Review:

Great service mike was very knowledgeable and polite and he did great work

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Mike Hazell Service Provided:
Garage Door Repair

Technician: Mike Hazell
Review:

Excellent service and technician was awesome. He arrived on time, explained what was wrong and promptly fixed my door. Would strongly recommend for garage door repair. Thanks

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Service Provided:
Garage Door Repair

Review:

Huge shout out to Mike for coming through in the rain to fix both my garage doors. Your fast , friendly and courteous service was greatly appreciated????

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Mike Hazell Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Mike Hazell
Review:

Will Graham was excellent to work with and very knowledgeable when we asked questions. He was prompt and did a great job with our door!!!

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Service Provided:
Garage Door Repair

Review:

Great job

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Service Provided:
Garage Door Repair

Review:

Great service from Teddy - knowledgeable, professional, well-done job all around. Thanks!

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Teddy Kress Service Provided:
Garage Door Repair

Product:
Springs

Technician: Teddy Kress
Review:

Great experience, great Customer Service. Made an appointment that morning. They were here properly that same day. Service tech was polite. Extremely knowledgeable complete professional. Not a pushy person. Trying to sell me things I did not need. Fix the problem. Identified other issues that would’ve caused problems later. I’m 100% satisfied the service and would truly recommend this company to anyone.

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Mike Hazell Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Mike Hazell
Review:

Over time, it appeared the springs had broken. Mike from Precision came out explained the issue and what was needed to repair it. Work was completed very quickly.

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Mike Hazell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Mike Hazell
Review:

John was the best. He was professional and friendly. His ability to get the job done without the use of a ladder is incredible.

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Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Holbrook
Review:

Attn: Precision Supervisors, We are very satisfied with the services Will Graham provided our residents. Mr. Graham made contact prior the scheduled appointment time and actually arrived earlier than expected. He was cordial, well, uniformed in attire, and appeared happy to get to work! Mr. Graham listened to us regarding the issues; he explained in details what the possible causes were- AND options for repair. Mr. Graham presented us with the price of different choices; we chose -and he completed the work in good timing. We will request Will in the coming future as we are aware of the inevitable malfunctions that may come soon on other doors. Yes, Will was thoroughly informative; VERY PROFESSIONAL, and deserves all accolades on a job well done! Thank you!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Professional and well knowledge technician.

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Mike Hazell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Mike Hazell
Review:

The office staff were responsive and helpful. Our estimate was made in one business day with the sales technician coming to our home on a Sunday. The order was promptly placed and we were contacted within two days to set an installation date.

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Charlie Carter Service Provided:
Install Garage Doors

Product:
Garage Doors

Installer: Charlie Carter
Review:

The technical was very good. He really knows what he is doing.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician was very polite and listened to my concerns. Very helpful.

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Mike Hazell Service Provided:
Garage Door Opener Repair

Technician: Mike Hazell
Review:

Absolutely horrible! Advertise same day service but when I called was told first available was tomorrow between 2:00-6:00PM. Told them exactly what system I have,Wayne-Dalton Torquemaster and that the left spring was broken. Was told they could send a tech to evaluate and quote for repair. Tech showed up looked at my system said we don’t repair those anymore,Wayne-Dalton is going out of business and we can’t get parts. But I can install a new system (Precision springs) for $1395. Long and short I paid $80 for them to drive out a day later to tell me they won’t fix it. I ordered a pair of springs immediately after talking to the tech. $297 shipped today. They could have told me they didn’t repair these systems before they scheduled the tech and cost me $80 for nothing.

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A Response from: Tim & Lynn Yeager

We are very sorry we couldn't accommodate the same day service that we typically can. We had our schedules full every day (the day before). While that is a good problem to have, it doesn't allow us to always squeeze in a same day call. We can't get parts from Wayne Dalton to repair the spring system that you have, they wont sell them to us. For that reason, Patrick offered to replace the existing system with a conventional torque system. Replacing the whole system like we offered, isn't something we can do for the price you wanted to spend. We are happy you reached out to them and were able to get the springs they could provide for you. The service fee is something that is quoted to all customers at the time they call the call center and almost all service companies have a service fee. Some companies charge more and some charge less. That fee covers a fraction of the cost it takes to use a time slot and come to a home and evaluate the problem. The call center only handles scheduling and they are not trained garage door technicians and they also don't know when another company will not sale their parts to us. We apologize this was an inconvenience for you, but until we can evaluate the problem, we can't accurately give recommendations.

Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent experience! From customer service to the technician, everyone was professional and prompt. Better pricing than competitors. Highly recommended.

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Mike Hazell Service Provided:
Garage Door Repair

Product:
Springs

Technician: Mike Hazell
Review:

My technician Mike H.was professional and courteous, glad I called Precision.

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Service Provided:
Garage Door Repair

Review:

Our technican Brandon was a good guy and explained everything well to me and my wife

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Absolutely fantastic experience. Jon was kind, knowledgeable and he fixed our door! Everything you could ask for in a garage door technician and more. I’m glad you guys have come to Fayetteville and even though I don’t want to have to pay for a new door one day, I’ll be glad to give my money to Precision Door. You guys are fantastic and I’m really grateful for you!

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Jonathan Holbrook Service Provided:
Garage Door Repair

Technician: Jonathan Holbrook
Review:

Andy was very knowledgeable and did and outstanding job in repairing our garage door! Awesome work!

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
Fayetteville Area

(910) 427-1367

(910) 427-1367
Goldsboro Area

(919) 263-3627

(919) 263-3627
Sanford Area

(919) 263-3628

(919) 263-3628
Lumberton Area

(910) 427-1371

(910) 427-1371
Pinehurst Area

(910) 427-1404

(910) 427-1404
Smithfield Area

(919) 263-3462

(919) 263-3462
Clinton Area

(910) 490-3200

(910) 490-3200
Precision Garage Door Service
Office: (910) 378-4444
504 Cumberland St
Fayetteville, NC 28301
Precision Garage Door Service
Office: (910) 319-1586
102 N Chippewa St
Lumberton, NC 28358
Precision Garage Door Service of Goldsboro
Office: (984) 204-6303
223-2 W Walnut St
Goldsboro, NC 27530