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Read what people are saying
about Precision Garage Door in:

Fayetteville, NC

Precision Garage Door of Fayetteville
has received 31 reviews, averaging 4.87 Stars:
1 2 3 4 5
Review:

Michael was polite, thorough, and educated me on the workings of my garage doors.

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Great work!! Very professional!

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Service Provided:

Garage Door Repair


Review:

Very Professional and knowledgeable staff. Michael came to my house and right away knew what the issue was and how to solve it! Amazing service!

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Service Provided:

Garage Door Repair


Review:

The technician that came out was very helpful and gave me multiple options. He was on-time, quick and efficient. I work from home so working quickly and quietly was exactly what I needed. The dogs didn’t even bark. He was very friendly and professional. This is a great company.

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Service Provided:

Garage Door Repair


Review:

He was thorough and explained everything in detail. Did excellent job. I will refer him to my friends

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Was very impressed with how quick my garage door was scheduled same day. Richard was very professional and punctual. Would highly recommend.

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

extremely knowledgeable and courteous technician

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Service Provided:

Garage Door Repair


Review:

Quick response and thoroughly professional. The prices were fair and the workmanship is outstanding

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Service Provided:

Garage Door Repair


Product:

Garage Doors


Review:

Met expectations. Great, fast and efficient service. Picked the right company to service my garage door. Thanks to our tech, Jonathan.

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Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

I was grateful that the problem was able to be solved within the same day that I called. Unfortunately, the pricing of the service was very misleading from the inquiry of the initial cost to the completition of he service. I was told one price for what I wanted, but was billed way beyond what I was prepared to pay. Glad I did not make out my check ahead of time. There was a strong misunderstanding based on how I received the information told to me. The tech apologized for not being clearer in his explanation. Leaving out words is not the way to do business.

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A Response from: Tim & Lynn Yeager

Thank you for calling and allowing us to service your garage door. We are sorry to hear there was a miscommunication between the base price per spring that the call center provided and what the technician quoted you for the repairs. The technician is required to do a 25 point inspection on your garage door and explain any issues that might be going on including the one you originally called for. We only perform work that has been approved by the home owner. He recommended other components of your door be replaced along with the springs. Since there were more parts, the price would be higher. The repair quote that you approved was for two springs, two end bearing plates, two drums, one bracket, one tube, cables, a tune up on the door and a warranty. We appreciate you speaking with our service manager to discuss your experience. If we can assist you in the future, please don't hesitate to call.

Service Provided:

Broken Garage Door Spring Repair


Review:

I would highly recommend this company. Excellent customer service and the technician who fixed our garage doors was professional, kind, and punctual. Pricing was straightforward and well explained. If you need any work done on your garage doors, this is the company to use!

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Service Provided:

Garage Door Repair


Review:

Jon was very knowledgeable and efficient! He updated my garage door and make it safe and easy for me to handle! Thank you Jon and Precision Garage Door for the quick and stress free appointment!

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Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Review:

Mike and John did a great job! Fulfilled my needs!

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Service Provided:

Garage Door Repair


Review:

Thanks you'll Very Much for you'll Professional service Thanks

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Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Review:

Fayetteville, NC My garage door wouldn't open, so I looked online and found Precision. Jon called to share his arrival time. He also had a trainee and he shared. Great personality! Shared how to correct problem. Great Service! I will call when needed for other garage service. Thank you, Artena

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Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Review:

I had my garage serviced by Jon Holbrook. I received excellent service in a timely manner! Very knowledgeable!! I will certainly use Precision for all of my future garage door needs. A most pleasant experience! Thank you Jon!

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Excellent customer service

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Greg Gray Service Provided:

Garage Door Opener Repair


Product:

Springs


Technician: Greg Gray
Review:

Quick; efficient; professional

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Service Provided:

Broken Garage Door Spring Repair


Product:

Rollers


Review:

Scotty came and explained the technology of the tension system I had and the new one installed. His professionalism of making sure I understand was spot on. I was impressed with the warranty of 7 years on parts and labor, your company got the right name.

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Scotty Johnson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Scotty Johnson
Review:

I had an issue with my garage door that needed immediate attention before leaving on vacation and they were prompt in getting the issue resolved for me. Thank you so much!

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Scotty Johnson Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Scotty Johnson
Review:

Very curtious plus knowledgeable of product and professionalism

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Service Provided:

Garage Door Repair


Review:

Andy did a great job! Professional & Courteous. Great personality & customer service.

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Andy Maynard Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Andy Maynard
Review:

Everything was very professional and the tech was great

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Andy Maynard Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Andy Maynard
Review:

Excellent & professional

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Scotty Johnson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Scotty Johnson
Review:

Scotty did a great job, very knowledgeable.

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Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
Review:

They did a great job on our door. They had some issues getting everything done but made good on their promises of getting everything done. The door looks great and we've gotten alot of compliments from our neighbors already.

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Jaxon Fisher Service Provided:

Install Garage Doors


Product:

Garage Doors


Door Installer: Jaxon Fisher
Review:

Scotty was amazing! Thank you!

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Scotty Johnson Service Provided:

Garage Door Repair


Product:

Springs


Technician: Scotty Johnson
Review:

Scotty Johnson was awesome. He was able to come out and fix my garage in only a hour. He explained what he was doing and what parts he was adding. He explained the warranty and everything to me. I was very happy with his service. I will definitely recommend this company and Scotty to anyone.

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Scotty Johnson Service Provided:

Garage Door Repair


Technician: Scotty Johnson
Review:

The gentleman they sent out was very professional, and knew what he was talking about. He was very knowledgeable. He solved my problem in a very timely manner. I will recommend him to my friends, and family. Precision Overhead Garage Service was wonderful. Thanks.

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Scotty Johnson Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: Scotty Johnson
Review:

Great affordable estimate.

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Service Provided:

Garage Door Repair


Product:

Garage Doors


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Precision Garage Door Service
Office: (910) 378-4444
2904 Fort Bragg Rd
Suite A

Fayetteville, NC 28303