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Teddy Kress

Teddy Kress
Technician
Reviews: 10
Average: 4.20 stars
Teddy Kress has received 10 reviews, averaging 4.20 Stars:
1 2 3 4 5

Teddy Kress's Bio:

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Teddy was awesome.

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A Response from: Ashley Gammon, General Manager

Titus, Thank you so much for taking a moment to recognize Teddy and the service you received at Precision Garage Door. We're here to serve your garage door needs anytime. Warm regards,

Teddy Kress Service Provided:
Garage Door Repair

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Teddy did a great job identifying and fixing the problem. Very knowledgeable about his job and a very nice guy. The $150 charge to replace a bolt was kind of ridiculous, but that's the way things are these days.

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A Response from: Ashley Gammon, General Manager

Richard, We appreciate you taking a moment to provide feedback of your experience. We're glad to hear you were pleased with the service provided by your technician. We're here to serve you anytime! Thank you for choosing Precision Garage Door of Fayetteville!

Teddy Kress Service Provided:
Garage Door Repair

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was quick, professional and reasonably priced. Teddy was on time and very knowledgeable. Highly recommend for all your garage needs.

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Teddy Kress Service Provided:
Garage Door Repair

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional did. a good job on time, will call you back for repairs in the future.

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A Response from: Ashley Gammon, General Manager

Fred, Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out! Warm Regards,

Teddy Kress Service Provided:
Garage Door Opener Install

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a dissatisfaction and disappointing experience when I talked with the Precision technician. The quote he gave me was astronomical expensive! I also felt I gave $101.00 to this company for nothing. I’m so upset with the company and my experience. I would not recommend this company because it is false quotes from on the phone company verses when the technician comes to your home. I feel I was ripped off financially. I should at least get half of my money back because of the company lying about pricing. If you have over thousands of dollars to pay then you will be Ok, but someone like me trying to get better pricing than this!

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A Response from: Ashley Gammon, General Manager

Julia, We appreciate you taking to share your experience with us. Your satisfaction is of the utmost importance, we regret we missed the mark. I am thankful you took time today to discuss your concerns futher and that we could come to an agreeable resolution and make this right for you. Best regards,

Teddy Kress Service Provided:
Garage Door Opener Repair

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech that came out was good, did the work perfectly and fast knew what he was doing and fixed the garage door. The office people quoted the wrong price they need to update that cause it cost more than the quoted over the phone. But the work was good no complaints thanks

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A Response from: Ashley Gammon, General Manager

Rene, Thank you for taking time to share your feedback. We really appreciate the opportunity to have met with you to complete an inspection of the door to diagnose the issues and provide options to repair your garage door systems. If we can be of any further help, please do not hesitate to let us know!

Teddy Kress Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

1. I initially called for the appointment, spoke with Mary and she told me someone would be out on Wednesday, 11/19/24 between 10 and 2pm. I called back after no one showed up, only to be told that I was not in the system nor scheduled for that day. They took my info and gave me a later appointment after 4pm. 2. The technician arrived and the first thing he said was could he use my bathroom? Certainly I allowed him to, but this was very uncomfortable for me 3. He completed the requested repair but his sales pitch to get me spend more was unnecessary and overpowering. 4. He overcharged me. explained to him that I was told that I would not be charged the service fee of $95, if I allowed them to do the repair. He insisted that it did not apply to this type of repair. Subsequently, the next morning I called the office and was given the $95 credit.

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A Response from: Ashley Gammon, General Manager

Hester, We are so sorry to hear you were not satisfied with your recent experience with us. This is not a typical experience. We have reviewed your experience with our team as well to address all points to ensure we do not repeat this experience in the future.Thank you for sharing your experience to help us improve and do better. Regards,

Teddy Kress Service Provided:
Garage Door Repair

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job, thanks for everything

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Teddy Kress Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very helpful and smart young many he was also very pleasant

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Teddy Kress Service Provided:
Garage Door Opener Repair

Product:
Cables

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service from Teddy - knowledgeable, professional, well-done job all around. Thanks!

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Teddy Kress Service Provided:
Garage Door Repair

Product:
Springs

Technician: Teddy Kress
Fayetteville Area

(910) 427-1367

(910) 427-1367
Goldsboro Area

(919) 263-3627

(919) 263-3627
Sanford Area

(919) 263-3628

(919) 263-3628
Lumberton Area

(910) 427-1371

(910) 427-1371
Pinehurst Area

(910) 427-1404

(910) 427-1404
Smithfield Area

(919) 263-3462

(919) 263-3462
Clinton Area

(910) 490-3200

(910) 490-3200
Precision Garage Door Service
Office: (910) 378-4444
504 Cumberland St
Fayetteville, NC 28301
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Lumberton, NC 28358
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Office: (984) 204-6303
223-2 W Walnut St
Goldsboro, NC 27530