About Teddy
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Reviews for Teddy Kress
James Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service!
Hello! Thank you, James. We appreciate your business and support at Precision Garage Door Service. Thanks for sharing, supporting and providing feedback. Have a lovely week!
Calburn Baptist
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service.
Hi there, thank you for the wonderful rating and sharing your feedback on your experience with our Precision Garage Door Service team. Have a wonderful week and reach out for any further garage door needs. Thanks again!
Leonard Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Super fast response time. Technician very professional and courteous. He explained everything and repaired my garage door faster than I expected. Highly recommend them.
Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!
Technician: Teddy Kress
Service: Garage Door Repair
Randy Grensavitch
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door motor quite working, called Precision at around 10:45AM, The receptionist gave us a window between 12PM and 4PM for a tech to arrive to look at the motor. Teddy Kress of the Fayetteville, NC, office called at 12:15 and said he would be at my home in 15 to 20 min, he arrived 30 min later Id what was wrong and gave me 5 options from repairing a 20 Plus year old motor to several replacements' options. I elected to replace the old motor and chain. which was a big upgrade to the old Sears motor. He was done by 2:45PM. Outstanding workmanship by Teddy, I would recommend him to anyone. This is my second dealings with Precision, first time was a door spring and now a motor. each time I was highly satisfied with them.
Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!
Denise Austin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They continue to provide excellent service.
Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!
Technician: Teddy Kress
Service: Garage Door Repair
Valorie Bogue
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Teddy K. Was absolutely fabulous got to work in what was wrong with my garage and fixed in a timely manner!!! Thank you for same day appointment!!!
Hi there! Thank you for the kind words and review. We appreciate you sharing with our team at Precision Garage Door Service. Have a great week and reach out if you have any further garage door questions or concerns. Thanks!
Athena Castillo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Teddy was so nice and educated me so much on everything. He walked me step by step of the process. I highly recommend precision garage door services!
Wonderful rating and kind words, thank you for this! We appreciate your review and support. Have a lovely day and reach out for any further garage door needs. Thanks again!
Norman Chavis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast and great service Teddy was Very knowledgeable and professional.
Wonderful rating and kind words, thank you for this! We appreciate your review and support. Have a lovely day and reach out for any further garage door needs. Thanks again!
Technician: Teddy Kress
Service: Broken Garage Door Spring Repair
Martin Rosencranz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Recommend by a neighbor and Precision held up to their standards. Excellent crew member, very nice, quick and filled me in on everything. Great working professionalism.
Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!
Michele Watkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service guy explained everything and went over and beyond his job I think. I really appreciate him doing such a great job
Cristina Gomez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Teddy explained why I had the issue with the motor chain. He was friendly and patient. He didn’t mind restating information
Shannon Evans
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt response. Courteous young man who thoroughly explained the problem with my door and offered options for repair.
Hi there! Thank you for the kind review. We appreciate your business and support. Thanks for trusting and choosing Precision Garage Door Service for your garage door needs! We appreciate you.
Margery Jennings
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job. Teddy was very knowledgeable with the work. Same day service is rare and very appreciative. Thank you. Keep up the good work
Hi Margery, Thank you for being our customer and leaving us a wonderful 5-star review. You can count on Precision Garage Door anytime! Regards,
Xavier Poindexter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service and the technician was great. Teddy is the type of person and professional that every customer should experience. Fire up the clone machine.
Hi Xavier, Thank you for your feedback! We'd love to clone Teddy, he takes great pride in his work and does the very best to ensure his customers are fully satisfied with the work performed and service provided. Thank you for entrusting Precision Garage Door with your business! Sincerely,
Titus Toro
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Teddy was awesome.
Titus, Thank you so much for taking a moment to recognize Teddy and the service you received at Precision Garage Door. We're here to serve your garage door needs anytime. Warm regards,
Technician: Teddy Kress
Service: Garage Door Repair
Richard Rundus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Teddy did a great job identifying and fixing the problem. Very knowledgeable about his job and a very nice guy. The $150 charge to replace a bolt was kind of ridiculous, but that's the way things are these days.
Richard, We appreciate you taking a moment to provide feedback of your experience. We're glad to hear you were pleased with the service provided by your technician. We're here to serve you anytime! Thank you for choosing Precision Garage Door of Fayetteville!
Technician: Teddy Kress
Service: Garage Door Repair
Michael Shields
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was quick, professional and reasonably priced. Teddy was on time and very knowledgeable. Highly recommend for all your garage needs.
Technician: Teddy Kress
Service: Garage Door Repair
Fred Graham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional did. a good job on time, will call you back for repairs in the future.
Fred, Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out! Warm Regards,
Technician: Teddy Kress
Service: Garage Door Opener Install
Julia Bentley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was a dissatisfaction and disappointing experience when I talked with the Precision technician. The quote he gave me was astronomical expensive! I also felt I gave $101.00 to this company for nothing. I’m so upset with the company and my experience. I would not recommend this company because it is false quotes from on the phone company verses when the technician comes to your home. I feel I was ripped off financially. I should at least get half of my money back because of the company lying about pricing. If you have over thousands of dollars to pay then you will be Ok, but someone like me trying to get better pricing than this!
Julia, We appreciate you taking to share your experience with us. Your satisfaction is of the utmost importance, we regret we missed the mark. I am thankful you took time today to discuss your concerns futher and that we could come to an agreeable resolution and make this right for you. Best regards,
Technician: Teddy Kress
Service: Garage Door Opener Repair
Rene Martinez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service tech that came out was good, did the work perfectly and fast knew what he was doing and fixed the garage door. The office people quoted the wrong price they need to update that cause it cost more than the quoted over the phone. But the work was good no complaints thanks
Rene, Thank you for taking time to share your feedback. We really appreciate the opportunity to have met with you to complete an inspection of the door to diagnose the issues and provide options to repair your garage door systems. If we can be of any further help, please do not hesitate to let us know!
Hester Jackson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
1. I initially called for the appointment, spoke with Mary and she told me someone would be out on Wednesday, 11/19/24 between 10 and 2pm. I called back after no one showed up, only to be told that I was not in the system nor scheduled for that day. They took my info and gave me a later appointment after 4pm. 2. The technician arrived and the first thing he said was could he use my bathroom? Certainly I allowed him to, but this was very uncomfortable for me 3. He completed the requested repair but his sales pitch to get me spend more was unnecessary and overpowering. 4. He overcharged me. explained to him that I was told that I would not be charged the service fee of $95, if I allowed them to do the repair. He insisted that it did not apply to this type of repair. Subsequently, the next morning I called the office and was given the $95 credit.
Hester, We are so sorry to hear you were not satisfied with your recent experience with us. This is not a typical experience. We have reviewed your experience with our team as well to address all points to ensure we do not repeat this experience in the future.Thank you for sharing your experience to help us improve and do better. Regards,
Technician: Teddy Kress
Service: Garage Door Repair
Dwayne Bennett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job, thanks for everything
Kathy Reimer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very helpful and smart young many he was also very pleasant
Josh P
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service from Teddy - knowledgeable, professional, well-done job all around. Thanks!
