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Teddy Kress
Average: 4.81 stars
Teddy Kress's Bio:
Hi, my name is Teddy. I've been with Precision now for about 2 and a half years. I currently serve in the National Guard out of Fort Bragg. I live in Fayetteville with my wife, son, and one baby on the way! When I'm not working or at drill, I enjoy spending time with my wife and kids as much as possible. Looking forward to getting you taken care of!
Fayetteville, NC
Wonderful rating and kind words, thank you for this! We appreciate your review and support. Have a lovely day and reach out for any further garage door needs. Thanks again!
Raeford, NC
Fast and great service Teddy was Very knowledgeable and professional.
- Norman Chavis
Wonderful rating and kind words, thank you for this! We appreciate your review and support. Have a lovely day and reach out for any further garage door needs. Thanks again!
Hope Mills, NC
Recommend by a neighbor and Precision held up to their standards. Excellent crew member, very nice, quick and filled me in on everything. Great working professionalism.
- Martin Rosencranz
Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!
Raeford, NC
The service guy explained everything and went over and beyond his job I think. I really appreciate him doing such a great job
- Michele Watkins
Raeford, NC
Teddy explained why I had the issue with the motor chain. He was friendly and patient. He didn’t mind restating information
- Cristina Gomez
Lumberton, NC
Prompt response. Courteous young man who thoroughly explained the problem with my door and offered options for repair.
- Shannon Evans
Hi there! Thank you for the kind review. We appreciate your business and support. Thanks for trusting and choosing Precision Garage Door Service for your garage door needs! We appreciate you.
Fayetteville, NC
Great job. Teddy was very knowledgeable with the work. Same day service is rare and very appreciative. Thank you. Keep up the good work
- Margery Jennings
Hi Margery, Thank you for being our customer and leaving us a wonderful 5-star review. You can count on Precision Garage Door anytime! Regards,
Fayetteville, NC
The service and the technician was great. Teddy is the type of person and professional that every customer should experience. Fire up the clone machine.
- Xavier Poindexter
Hi Xavier, Thank you for your feedback! We'd love to clone Teddy, he takes great pride in his work and does the very best to ensure his customers are fully satisfied with the work performed and service provided. Thank you for entrusting Precision Garage Door with your business! Sincerely,
Fayetteville, NC
Teddy was awesome.
- Titus Toro
Titus, Thank you so much for taking a moment to recognize Teddy and the service you received at Precision Garage Door. We're here to serve your garage door needs anytime. Warm regards,
Hope Mills, NC
Teddy did a great job identifying and fixing the problem. Very knowledgeable about his job and a very nice guy. The $150 charge to replace a bolt was kind of ridiculous, but that's the way things are these days.
- Richard Rundus
Richard, We appreciate you taking a moment to provide feedback of your experience. We're glad to hear you were pleased with the service provided by your technician. We're here to serve you anytime! Thank you for choosing Precision Garage Door of Fayetteville!
Hope Mills, NC
Service was quick, professional and reasonably priced. Teddy was on time and very knowledgeable. Highly recommend for all your garage needs.
- Michael Shields
Fayetteville, NC
Very professional did. a good job on time, will call you back for repairs in the future.
- Fred Graham
Fred, Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out! Warm Regards,
Fayetteville, NC
This was a dissatisfaction and disappointing experience when I talked with the Precision technician. The quote he gave me was astronomical expensive! I also felt I gave $101.00 to this company for nothing. I’m so upset with the company and my experience. I would not recommend this company because it is false quotes from on the phone company verses when the technician comes to your home. I feel I was ripped off financially. I should at least get half of my money back because of the company lying about pricing. If you have over thousands of dollars to pay then you will be Ok, but someone like me trying to get better pricing than this!
- Julia Bentley
Julia, We appreciate you taking to share your experience with us. Your satisfaction is of the utmost importance, we regret we missed the mark. I am thankful you took time today to discuss your concerns futher and that we could come to an agreeable resolution and make this right for you. Best regards,
The service tech that came out was good, did the work perfectly and fast knew what he was doing and fixed the garage door. The office people quoted the wrong price they need to update that cause it cost more than the quoted over the phone. But the work was good no complaints thanks
- Rene Martinez
Rene, Thank you for taking time to share your feedback. We really appreciate the opportunity to have met with you to complete an inspection of the door to diagnose the issues and provide options to repair your garage door systems. If we can be of any further help, please do not hesitate to let us know!
Lumberton, NC
1. I initially called for the appointment, spoke with Mary and she told me someone would be out on Wednesday, 11/19/24 between 10 and 2pm. I called back after no one showed up, only to be told that I was not in the system nor scheduled for that day. They took my info and gave me a later appointment after 4pm. 2. The technician arrived and the first thing he said was could he use my bathroom? Certainly I allowed him to, but this was very uncomfortable for me 3. He completed the requested repair but his sales pitch to get me spend more was unnecessary and overpowering. 4. He overcharged me. explained to him that I was told that I would not be charged the service fee of $95, if I allowed them to do the repair. He insisted that it did not apply to this type of repair. Subsequently, the next morning I called the office and was given the $95 credit.
- Hester Jackson
Hester, We are so sorry to hear you were not satisfied with your recent experience with us. This is not a typical experience. We have reviewed your experience with our team as well to address all points to ensure we do not repeat this experience in the future.Thank you for sharing your experience to help us improve and do better. Regards,
Laurinburg, NC
Great job, thanks for everything
- Dwayne Bennett
Maxton, NC
Very helpful and smart young many he was also very pleasant
- Kathy Reimer
Raeford, NC
Great service from Teddy - knowledgeable, professional, well-done job all around. Thanks!
- Josh P
Teddy was so nice and educated me so much on everything. He walked me step by step of the process. I highly recommend precision garage door services!
- Athena Castillo