Garage Door Repair Reviews in Fayetteville, NC (Page 6)

He was thorough and explained everything in detail. Did excellent job. I will refer him to my friends

- Sherin Khan

Was very impressed with how quick my garage door was scheduled same day. Richard was very professional and punctual. Would highly recommend.

- Chris Pool

extremely knowledgeable and courteous technician

- Vinh Hall

Quick response and thoroughly professional. The prices were fair and the workmanship is outstanding

- Rick Galing

Met expectations. Great, fast and efficient service. Picked the right company to service my garage door. Thanks to our tech, Jonathan.

- Oscar Soriano

I was grateful that the problem was able to be solved within the same day that I called. Unfortunately, the pricing of the service was very misleading from the inquiry of the initial cost to the completition of he service. I was told one price for what I wanted, but was billed way beyond what I was prepared to pay. Glad I did not make out my check ahead of time. There was a strong misunderstanding based on how I received the information told to me. The tech apologized for not being clearer in his explanation. Leaving out words is not the way to do business.

- Sherree McKoy

Thank you for calling and allowing us to service your garage door. We are sorry to hear there was a miscommunication between the base price per spring that the call center provided and what the technician quoted you for the repairs. The technician is required to do a 25 point inspection on your garage door and explain any issues that might be going on including the one you originally called for. We only perform work that has been approved by the home owner. He recommended other components of your door be replaced along with the springs. Since there were more parts, the price would be higher. The repair quote that you approved was for two springs, two end bearing plates, two drums, one bracket, one tube, cables, a tune up on the door and a warranty. We appreciate you speaking with our service manager to discuss your experience. If we can assist you in the future, please don't hesitate to call.

I would highly recommend this company. Excellent customer service and the technician who fixed our garage doors was professional, kind, and punctual. Pricing was straightforward and well explained. If you need any work done on your garage doors, this is the company to use!

- Kristen Dodge

Jon was very knowledgeable and efficient! He updated my garage door and make it safe and easy for me to handle! Thank you Jon and Precision Garage Door for the quick and stress free appointment!

- Sharon Monroe

Mike and John did a great job! Fulfilled my needs!

- Grace Lockhart

Thanks you'll Very Much for you'll Professional service Thanks

- Ronald Long

Fayetteville, NC My garage door wouldn't open, so I looked online and found Precision. Jon called to share his arrival time. He also had a trainee and he shared. Great personality! Shared how to correct problem. Great Service! I will call when needed for other garage service. Thank you, Artena

- Artena Williamson

I had my garage serviced by Jon Holbrook. I received excellent service in a timely manner! Very knowledgeable!! I will certainly use Precision for all of my future garage door needs. A most pleasant experience! Thank you Jon!

- Waylanda Willims

Excellent customer service

- Helene Edwards

Quick; efficient; professional

- Terrence Sproul

Scotty came and explained the technology of the tension system I had and the new one installed. His professionalism of making sure I understand was spot on. I was impressed with the warranty of 7 years on parts and labor, your company got the right name.

- Thanius / gena Baker

I had an issue with my garage door that needed immediate attention before leaving on vacation and they were prompt in getting the issue resolved for me. Thank you so much!

- Ruth Richter

Very curtious plus knowledgeable of product and professionalism

- Clemont Dedeaux

Andy did a great job! Professional & Courteous. Great personality & customer service.

- Petronia Nichols

Everything was very professional and the tech was great

- Roland Smalls

Excellent & professional

- Carolyn Harvey

Scotty did a great job, very knowledgeable.

- Whitney Parker

They did a great job on our door. They had some issues getting everything done but made good on their promises of getting everything done. The door looks great and we've gotten alot of compliments from our neighbors already.

- Darlene Brown

Scotty was amazing! Thank you!

- Amanda Kelley

Scotty Johnson was awesome. He was able to come out and fix my garage in only a hour. He explained what he was doing and what parts he was adding. He explained the warranty and everything to me. I was very happy with his service. I will definitely recommend this company and Scotty to anyone.

- Lakita Williams

The gentleman they sent out was very professional, and knew what he was talking about. He was very knowledgeable. He solved my problem in a very timely manner. I will recommend him to my friends, and family. Precision Overhead Garage Service was wonderful. Thanks.

- April Hollingsworth

Great affordable estimate.

- Douglas Washington

Very informative and professional.

- Brian Watson