Read what people are saying
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He was very attentive, courteous and helpful for what needed to be done.

- Chris Mcdaniel

The technician that came out was very helpful and gave me multiple options. He was on-time, quick and efficient. I work from home so working quickly and quietly was exactly what I needed. The dogs didn’t even bark. He was very friendly and professional. This is a great company.

- Theresa Holmes

Jonathan Holbrook was a true professional. He quickly completed the job; which appeared to us to be just a broken torsion spring, however, the bearings and cables were 30 years old and worn out. He clearly explained the situation to my wife in a manner that was easily understood and not in any way like a “salesman”. We spent more than we expected, but it was not only a repair, it was an upgrade so it’s money well spent. Thank you all so much and may God Bless you all and all of your families!

- Juan Suarez

He was thorough and explained everything in detail. Did excellent job. I will refer him to my friends

- Sherin Khan

Was very impressed with how quick my garage door was scheduled same day. Richard was very professional and punctual. Would highly recommend.

- Chris Pool

extremely knowledgeable and courteous technician

- Vinh Hall

Quick response and thoroughly professional. The prices were fair and the workmanship is outstanding

- Rick Galing

From making the appointment online, to the quickness of the service tech arriving on time, this is a great local company. Jon was excellent, especially explaining what parts were needed to repair my garage door issue, to making sure it was safe and operational before leaving. Great customer service goes a long way!

- Erik j Malenfant

Met expectations. Great, fast and efficient service. Picked the right company to service my garage door. Thanks to our tech, Jonathan.

- Oscar Soriano

I was grateful that the problem was able to be solved within the same day that I called. Unfortunately, the pricing of the service was very misleading from the inquiry of the initial cost to the completition of he service. I was told one price for what I wanted, but was billed way beyond what I was prepared to pay. Glad I did not make out my check ahead of time. There was a strong misunderstanding based on how I received the information told to me. The tech apologized for not being clearer in his explanation. Leaving out words is not the way to do business.

- Sherree McKoy

Thank you for calling and allowing us to service your garage door. We are sorry to hear there was a miscommunication between the base price per spring that the call center provided and what the technician quoted you for the repairs. The technician is required to do a 25 point inspection on your garage door and explain any issues that might be going on including the one you originally called for. We only perform work that has been approved by the home owner. He recommended other components of your door be replaced along with the springs. Since there were more parts, the price would be higher. The repair quote that you approved was for two springs, two end bearing plates, two drums, one bracket, one tube, cables, a tune up on the door and a warranty. We appreciate you speaking with our service manager to discuss your experience. If we can assist you in the future, please don't hesitate to call.

I would highly recommend this company. Excellent customer service and the technician who fixed our garage doors was professional, kind, and punctual. Pricing was straightforward and well explained. If you need any work done on your garage doors, this is the company to use!

- Kristen Dodge

Great service thank you. John is very professional and knowledgeable,

- Juan Valentin

Jon was very knowledgeable and efficient! He updated my garage door and make it safe and easy for me to handle! Thank you Jon and Precision Garage Door for the quick and stress free appointment!

- Sharon Monroe

Mike and John did a great job! Fulfilled my needs!

- Grace Lockhart

Thanks you'll Very Much for you'll Professional service Thanks

- Ronald Long

Fayetteville, NC My garage door wouldn't open, so I looked online and found Precision. Jon called to share his arrival time. He also had a trainee and he shared. Great personality! Shared how to correct problem. Great Service! I will call when needed for other garage service. Thank you, Artena

- Artena Williamson

I had my garage serviced by Jon Holbrook. I received excellent service in a timely manner! Very knowledgeable!! I will certainly use Precision for all of my future garage door needs. A most pleasant experience! Thank you Jon!

- Waylanda Willims

The tech was great and answered all my questions with knowledge of what he was doing.

- Pamela Johnson

Scotty did great installing our garage door opener. He did a great job explaining the My Q app and getting me acquainted with it.

- Carrie Priest

Excellent customer service

- Helene Edwards

Quick; efficient; professional

- Terrence Sproul

Scotty came and explained the technology of the tension system I had and the new one installed. His professionalism of making sure I understand was spot on. I was impressed with the warranty of 7 years on parts and labor, your company got the right name.

- Thanius / gena Baker

I had an issue with my garage door that needed immediate attention before leaving on vacation and they were prompt in getting the issue resolved for me. Thank you so much!

- Ruth Richter

Very curtious plus knowledgeable of product and professionalism

- Clemont Dedeaux

Andy did a great job! Professional & Courteous. Great personality & customer service.

- Petronia Nichols

Everything was very professional and the tech was great

- Roland Smalls

Excellent & professional

- Carolyn Harvey

Parker called ahead to let us know that he was on the way. Arrived on time. Very professional, yet personable. Made his inspection and gave us several different options for repair/replacement procedures. We agreed on a proposal and the work was completed in a couple of hours. Very pleased with Parker, Precision Garage Door Service and the finished project.

- Larry Shull

Scotty did a great job, very knowledgeable.

- Whitney Parker

They did a great job on our door. They had some issues getting everything done but made good on their promises of getting everything done. The door looks great and we've gotten alot of compliments from our neighbors already.

- Darlene Brown