Teddy Kress has received 143 reviews, averaging 4.87 Stars!

About Teddy

Hi, my name is Teddy. I've been with Precision now for about 2 and a half years. I currently serve in the National Guard out of Fort Bragg. I live in Fayetteville with my wife, son, and one baby on the way! When I'm not working or at drill, I enjoy spending time with my wife and kids as much as possible. Looking forward to getting you taken care of!
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Reviews for Teddy Kress

Richard Rundus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hope Mills, NC 01/10/2025

Teddy did a great job identifying and fixing the problem. Very knowledgeable about his job and a very nice guy. The $150 charge to replace a bolt was kind of ridiculous, but that's the way things are these days.

Response from Ashley Gammon, General Manager Business Owner

Richard, We appreciate you taking a moment to provide feedback of your experience. We're glad to hear you were pleased with the service provided by your technician. We're here to serve you anytime! Thank you for choosing Precision Garage Door of Fayetteville!

Teddy Kress

Technician: Teddy Kress

Service: Garage Door Repair

don gersh

Google 1 2 3 4 5

I was very pleased with the quick response and the work by "Teddy the Technician." When the other door dies. I will call Precision again.

Response from Anthony Sweat Business Owner

Thank you, Don! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door team is always happy to help. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service Fayetteville

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Queen Wheeler

Google 1 2 3 4 5

Teddy was polite efficient clean and communicated well. Pricing options clearly stated and seemed fair.

Response from Anthony Sweat Business Owner

Thank you, Queen! We appreciate your feedback and so glad we earned 5 stars! The Precision Garage Door team is always happy to help. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service Fayetteville

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Traci Larson

Google 1 2 3 4 5
Pinehurst, NC 01/06/2025

Response from Anthony Sweat Business Owner

Thank you for the 5 stars, Traci! Warm regards, Jenifer Lawless Precision Garage Door Service Fayetteville

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Michael Shields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hope Mills, NC 01/05/2025

Service was quick, professional and reasonably priced. Teddy was on time and very knowledgeable. Highly recommend for all your garage needs.

Teddy Kress

Technician: Teddy Kress

Service: Garage Door Repair

Brad Giddens

Google 1 2 3 4 5
Benson, NC 01/02/2025

We had a some issues with our garage door, called Precision Garage Door Service of Fayetteville to schedule a repair. They sent a young man named Teddy K, he was very respectful and highly knowledgeable about our garage door. He explained everything about how they (Springs/bearings) worked and the issues we were having. He replaced the damaged parts in timely manner and did a thorough inspection of the entire system. Thanks Teddy for your hard work and excellent service.

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Fred Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional did. a good job on time, will call you back for repairs in the future.

Response from Ashley Gammon, General Manager Business Owner

Fred, Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out! Warm Regards,

Teddy Kress

Technician: Teddy Kress

Service: Garage Door Opener Install

Inez Autry

Google 1 2 3 4 5
Erwin, NC 12/12/2024

Response from Anthony Sweat Business Owner

Thank you Inez for sharing your 5 star rating with us and our community! Regards, Stephanie Thompson Precision Garage Door of Fayetteville

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Julia Bentley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This was a dissatisfaction and disappointing experience when I talked with the Precision technician. The quote he gave me was astronomical expensive! I also felt I gave $101.00 to this company for nothing. I’m so upset with the company and my experience. I would not recommend this company because it is false quotes from on the phone company verses when the technician comes to your home. I feel I was ripped off financially. I should at least get half of my money back because of the company lying about pricing. If you have over thousands of dollars to pay then you will be Ok, but someone like me trying to get better pricing than this!

Response from Ashley Gammon, General Manager Business Owner

Julia, We appreciate you taking to share your experience with us. Your satisfaction is of the utmost importance, we regret we missed the mark. I am thankful you took time today to discuss your concerns futher and that we could come to an agreeable resolution and make this right for you. Best regards,

Teddy Kress

Technician: Teddy Kress

Service: Garage Door Opener Repair

Joseph Sparks

Google 1 2 3 4 5

The technician Teddy arrived on time and was well informed of the issues prior to arriving. He took extra time to go through all of our issues and work with us on determining the best process going forward. He was upfront with the pricing of everything and assisted us in making the best decisions for our home. I’m very impressed with his knowledge as well as his ability to clearly articulate what needs to be repaired and why. I will be recommending Precision Garage Door to everyone who asks.

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Rene Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
11/23/2024

The service tech that came out was good, did the work perfectly and fast knew what he was doing and fixed the garage door. The office people quoted the wrong price they need to update that cause it cost more than the quoted over the phone. But the work was good no complaints thanks

Response from Ashley Gammon, General Manager Business Owner

Rene, Thank you for taking time to share your feedback. We really appreciate the opportunity to have met with you to complete an inspection of the door to diagnose the issues and provide options to repair your garage door systems. If we can be of any further help, please do not hesitate to let us know!

Teddy Kress

Technician: Teddy Kress

Service: Broken Garage Door Spring Repair

Product: Springs

Hester Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lumberton, NC 11/20/2024

1. I initially called for the appointment, spoke with Mary and she told me someone would be out on Wednesday, 11/19/24 between 10 and 2pm. I called back after no one showed up, only to be told that I was not in the system nor scheduled for that day. They took my info and gave me a later appointment after 4pm. 2. The technician arrived and the first thing he said was could he use my bathroom? Certainly I allowed him to, but this was very uncomfortable for me 3. He completed the requested repair but his sales pitch to get me spend more was unnecessary and overpowering. 4. He overcharged me. explained to him that I was told that I would not be charged the service fee of $95, if I allowed them to do the repair. He insisted that it did not apply to this type of repair. Subsequently, the next morning I called the office and was given the $95 credit.

Response from Ashley Gammon, General Manager Business Owner

Hester, We are so sorry to hear you were not satisfied with your recent experience with us. This is not a typical experience. We have reviewed your experience with our team as well to address all points to ensure we do not repeat this experience in the future.Thank you for sharing your experience to help us improve and do better. Regards,

Teddy Kress

Technician: Teddy Kress

Service: Garage Door Repair

Tom Bell

Google 1 2 3 4 5
Raeford, NC 10/06/2024

Response from Anthony Sweat Business Owner

Thank you for the 5 stars, Tom! Warm regards, Yani Yough Precision Garage Door Service Fayetteville

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Simon Colon

Google 1 2 3 4 5
Raeford, NC 08/16/2024

Scotty Johnson did an excellent job in repairing the garage door. Was polite and answered all our questions. Thank you. Will definitely recommend Precision Garage Door Service to others.

Response from Anthony Sweat Business Owner

Thank you for the 5 stars, Simon! We appreciate your positive feedback. If you have any questions or concerns, please don't hesitate to contact us. Warm regards, Yani Yough, Precision Garage Door Service Fayetteville

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Benjamin 'Ben' McDonald

Google 1 2 3 4 5
Lumberton, NC 08/07/2024

Great customer service!!!

Response from Anthony Sweat Business Owner

Thank you for the 5 stars, Benjamin! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Dwight Huddleston

Google 1 2 3 4 5
Raeford, NC 07/29/2024

Installer presented excellent customer service and knowledge base was outstanding.

Response from Anthony Sweat Business Owner

Thank you for the 5 stars and feedback, Dwight! Warm regards, Yani Yough Precision Garage Door Service Fayetteville

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Dwayne Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Laurinburg, NC 04/16/2024

Great job, thanks for everything

Teddy Kress

Technician: Teddy Kress

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Gum

Google 1 2 3 4 5
Raeford, NC 04/12/2024

The guy made it look simple when changing out the springs which is not an easy job. Only complaint is the mark up on the bearing he talked me into buying. I took the part number off of it and they sell for under $10 but I was charged over $90. Happy that they give military discount though which kind of made up for it.

Response from Anthony Sweat Business Owner

Thank you for sharing your feedback about our team, Mark! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door of Fayetteville. It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Kathy Reimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Maxton, NC 03/18/2024

Very helpful and smart young many he was also very pleasant

Teddy Kress

Technician: Teddy Kress

Service: Garage Door Opener Repair

Product: Cables

Josh P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raeford, NC 10/06/2023

Great service from Teddy - knowledgeable, professional, well-done job all around. Thanks!

Teddy Kress

Technician: Teddy Kress

Service: Garage Door Repair

Product: Springs

Sharon Hoffarth

Google 1 2 3 4 5
Raeford, NC 09/20/2023

Super Fast Very knowledgeable and professional

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

John Thompson

Google 1 2 3 4 5
Raeford, NC 09/20/2023

Well done, Teddy. Arrived promptly. Knew what he was talking about. Had the large job done within a few hours, same day. Highly recommend.

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

Victor Smith

Google 1 2 3 4 5
Raeford, NC 09/21/2022

My rental property garage door seen better days and was falling apart. I made a call to precision and in a matter of two days the garage door is operating like new. The Technician was knowledgeable and professional. I am totally satisfied and would highly recommend to homeowners.

Teddy Kress

Technician: Teddy Kress

Service: General repairs & installation

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