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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fayetteville
has received 174 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

My older garage door stopped in open mode. I panicked trying to secure the door. I called Precision Garage Door to assist me resolving my issues. The appointment came within 15 hours of initial contact. From initial contact to complete repair. I truly am impressed with everyone I dealt with. Patrick Meadows was the assigned technician who arrived. He was extremely courteous, fast, and complete in resolving our door problem. I felt their products were reasonably priced and made very well. He took his time to insure all of our needs were met as he completed the repair. As a result of his professionalism, I will only call Precision Door Services for any future assistance. Thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Gave one rate arrived with a higher rate. They play games. Will not use them again.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Mike was great to work with, fast an efficient in his work. Door works better than ever.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick and professional! Highly recommend

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

I called Precision Garage Door to replace a broken door spring. Excellent customer service. They were out the very next day. The service technician Jonathan was awesome. Very knowledgeable and professional. He Answered all of my questions, and explained everything that he was doing. Overall excellent experience. Would highly recommend Precision Garage Door for any garage door repair and service. Dan, Goldsboro, NC

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great customer service thank you!!!

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Service Provided:
Garage Door Repair

Review:

The office staff were responsive and helpful. Our estimate was made in one business day with the sales technician coming to our home on a Sunday. The order was promptly placed and we were contacted within two days to set an installation date.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Will the technician was polite, expert and highly professional! He made sure to explain what was needed to repair our garage door. Furthermore he he made sure i understood how everything works before leaving!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Mike was prompt and worked quickly. He did an amazing job! The garage sounds so much quieter and works way smoother!

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Patrick Meadows did a great job identifying the issue and repairing it. During his repairs, he taught me the details of a garage door and its wiring. Great at inter-personal communication, teaching, and repairing. He is the go to man for all garage door needs. Recommend 5/5 Stars and an Employee of the Month for him. Thank you Patrick!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Agent was very professional, courteous and knowledgeable. Understood what I needed and addressed that need. Would highly recommend Precision to my friends.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Patrick did a very good job in a timely manner. Very nice

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Service Provided:
Garage Door Repair

Review:

Will came out and replaced my torsion spring. Did a fast, neat job and barely raised his eyebrows at how messy my garage is! Extremely pleased with his work and will definitely recommend!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mike did an excellent job. He was very knowledgeable about his products. He was able to diagnose my issue and he fixed it promptly. He was very professional. I highly recommend Precision for your garage door needs/repairs!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

So far everything is great. Openers replaced in a couple of hours. Really quiet motors. No tough sales pitch.only got what I needed.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Mike was very professional and friendly! He did a great job with the work he completed for us. Our garage door is much quieter and is working very well. We also appreciate the education discount! We will definitely choose Mike as a technician when we use your company again!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The installation of the two 16 x8 overhead doors and openers were on time and professionally installed. A shout out to Charlie and Josh who were very courteous and did an outstanding job. I wish the whole building process of the garage was as smooth as this!

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

They stand behind their work Outstanding work

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

My installer Josh did an exceptional job installing two insulated garage doors. He was polite, courteous and very thorough; highly recommend. Precision door service is a top notch professional business. I strongly recommend Precision Door Service for all your garage door needs. Thanks for maintaining a high quality standard.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Will was great at explaining what he would have to do and helpful with the app for my cell access. Fast, friendly and neat. Thank you.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Patrick Meadows was amazing! He showed up on time, immediately identified the issue, took the time to explain it to me, and had it fixed in less than an hour. I would definitely recommend!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technical was very good. He really knows what he is doing.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician was very polite and listened to my concerns. Very helpful.

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Service Provided:
Garage Door Opener Repair

Review:

Excellent service from the preorder, to delivery and installation. Love my new garage door!!!!

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Great professional service and the technician was very knowledgeable. He did such a great job the on one of my door openers I had him come back out and service the other door the next day.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

He did a great job,

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe and George were both very good, as well as real professional with dealing with me and my Dad. Being the holidays and all, the "best" part for me, is how quickly they responded to my call for "help!" with my garage door issue. I will always call on them if I or anyone I know has an issue with their garage. Thank you again for helping me so quickly. May everyone in your company have a "Happy New Year!"

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
Review:

Pleasant, efficient, thorough. Mike out the same day, inspected the damage, presented options and prices.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

We just bought this home and garage door needed repair, our serviceman explained everything to us, prices…etc, even prices to replace the door had we chosen to do that. He did a great job, for/rpl all things garage door, this door is working like new, very nice and courteous, I felt as ease to ask him anything, so we’re new to the area but we know who to call for our garage door needs. I didn’t list his name because I honestly forgot but we’re in Goldsboro

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Service Provided:
Garage Door Repair

Review:

Absolutely horrible! Advertise same day service but when I called was told first available was tomorrow between 2:00-6:00PM. Told them exactly what system I have,Wayne-Dalton Torquemaster and that the left spring was broken. Was told they could send a tech to evaluate and quote for repair. Tech showed up looked at my system said we don’t repair those anymore,Wayne-Dalton is going out of business and we can’t get parts. But I can install a new system (Precision springs) for $1395. Long and short I paid $80 for them to drive out a day later to tell me they won’t fix it. I ordered a pair of springs immediately after talking to the tech. $297 shipped today. They could have told me they didn’t repair these systems before they scheduled the tech and cost me $80 for nothing.

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A Response from: Tim & Lynn Yeager

We are very sorry we couldn't accommodate the same day service that we typically can. We had our schedules full every day (the day before). While that is a good problem to have, it doesn't allow us to always squeeze in a same day call. We can't get parts from Wayne Dalton to repair the spring system that you have, they wont sell them to us. For that reason, Patrick offered to replace the existing system with a conventional torque system. Replacing the whole system like we offered, isn't something we can do for the price you wanted to spend. We are happy you reached out to them and were able to get the springs they could provide for you. The service fee is something that is quoted to all customers at the time they call the call center and almost all service companies have a service fee. Some companies charge more and some charge less. That fee covers a fraction of the cost it takes to use a time slot and come to a home and evaluate the problem. The call center only handles scheduling and they are not trained garage door technicians and they also don't know when another company will not sale their parts to us. We apologize this was an inconvenience for you, but until we can evaluate the problem, we can't accurately give recommendations.

Service Provided:
Broken Garage Door Spring Repair

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Fayetteville / Fort Bragg Area

(910) 427-1367

(910) 427-1367
Goldsboro Area

(919) 263-3627

(919) 263-3627
Sanford Area

(919) 263-3628

(919) 263-3628
Lumberton Area

(910) 427-1371

(910) 427-1371
Pinehurst Area

(910) 427-1404

(910) 427-1404
Smithfield Area

(919) 263-3462

(919) 263-3462
Clinton Area

(910) 490-3200

(910) 490-3200
Precision Garage Door Service
Office: (910) 378-4444
504 Cumberland St
Fayetteville, NC 28301
Precision Garage Door Service
Office: (910) 319-1586
102 N Chippewa St
Lumberton, NC 28358
Precision Garage Door Service of Goldsboro
Office: (984) 204-6396
223-2 W Walnut St
Goldsboro, NC 27530