Read what people are saying
about Precision Garage Door

I am very pleased with the service. It was excellent. John was very professional and a pleasure to deal with. He explained everything thoroughly and pointed out each issue I was having. Couldn’t be more satisfied at this point. Thank for the prompt and professional service. Definitely will recommend Precision to others.

- Daniel Rittenhouse

Our technican Brandon was a good guy and explained everything well to me and my wife

- Mark and deronica Peebles

I was grateful that the problem was able to be solved within the same day that I called. Unfortunately, the pricing of the service was very misleading from the inquiry of the initial cost to the completition of he service. I was told one price for what I wanted, but was billed way beyond what I was prepared to pay. Glad I did not make out my check ahead of time. There was a strong misunderstanding based on how I received the information told to me. The tech apologized for not being clearer in his explanation. Leaving out words is not the way to do business.

- Sherree McKoy

Thank you for calling and allowing us to service your garage door. We are sorry to hear there was a miscommunication between the base price per spring that the call center provided and what the technician quoted you for the repairs. The technician is required to do a 25 point inspection on your garage door and explain any issues that might be going on including the one you originally called for. We only perform work that has been approved by the home owner. He recommended other components of your door be replaced along with the springs. Since there were more parts, the price would be higher. The repair quote that you approved was for two springs, two end bearing plates, two drums, one bracket, one tube, cables, a tune up on the door and a warranty. We appreciate you speaking with our service manager to discuss your experience. If we can assist you in the future, please don't hesitate to call.

Jon was very professional and repaired our garage door quickly and on the time promised.

- Paul Christensen

I would highly recommend this company. Excellent customer service and the technician who fixed our garage doors was professional, kind, and punctual. Pricing was straightforward and well explained. If you need any work done on your garage doors, this is the company to use!

- Kristen Dodge

Great service thank you. John is very professional and knowledgeable,

- Juan Valentin

Jon was very knowledgeable and efficient! He updated my garage door and make it safe and easy for me to handle! Thank you Jon and Precision Garage Door for the quick and stress free appointment!

- Sharon Monroe

Mike and John did a great job! Fulfilled my needs!

- Grace Lockhart

Thanks you'll Very Much for you'll Professional service Thanks

- Ronald Long

Fayetteville, NC My garage door wouldn't open, so I looked online and found Precision. Jon called to share his arrival time. He also had a trainee and he shared. Great personality! Shared how to correct problem. Great Service! I will call when needed for other garage service. Thank you, Artena

- Artena Williamson

I had my garage serviced by Jon Holbrook. I received excellent service in a timely manner! Very knowledgeable!! I will certainly use Precision for all of my future garage door needs. A most pleasant experience! Thank you Jon!

- Waylanda Willims

Absolutely fantastic experience. Jon was kind, knowledgeable and he fixed our door! Everything you could ask for in a garage door technician and more. I’m glad you guys have come to Fayetteville and even though I don’t want to have to pay for a new door one day, I’ll be glad to give my money to Precision Door. You guys are fantastic and I’m really grateful for you!

- Crystal Waddell

Excellent job and professional skills

- Robert Truskowski

The tech was great and answered all my questions with knowledge of what he was doing.

- Pamela Johnson

Andy was very knowledgeable and did and outstanding job in repairing our garage door! Awesome work!

- John Cosgrove

Fantastic service and quick. Just within a few hours from the phone call

- Harold Morcombe

I had them come out and do and estimate on my mother's garage door. Very dependable and knowledgeable. I would HIGHLY recommend this company to any. I will be using then to replace my mother's garage door.

- Maxine Styers

Scotty did great installing our garage door opener. He did a great job explaining the My Q app and getting me acquainted with it.

- Carrie Priest

Excellent customer service

- Helene Edwards

Quick; efficient; professional

- Terrence Sproul

Technician was great, very professional. He answered all of my questions and fixed my garage door.

- Andrew James

Mike Grove did an outstanding job. I'd say the best in the business!

- Guy Griffaw

Paul & Justin were very professional they call to let me know that they were 30 mins away. They cleaned up when they were done. They did a very good job.

- Charlene White

Scotty came and explained the technology of the tension system I had and the new one installed. His professionalism of making sure I understand was spot on. I was impressed with the warranty of 7 years on parts and labor, your company got the right name.

- Thanius / gena Baker

Paul and Justin were very professional and efficient ! Top notch work !

- Jill Massey

I had an issue with my garage door that needed immediate attention before leaving on vacation and they were prompt in getting the issue resolved for me. Thank you so much!

- Ruth Richter

Very curtious plus knowledgeable of product and professionalism

- Clemont Dedeaux

Andy did a great job! Professional & Courteous. Great personality & customer service.

- Petronia Nichols

I was very pleased with the knowledge and expertise of Scotty Johnson at this company. We are very happy with the work that was completed. I highly recommend this company. I called in the morning and Scotty was at my house in the afternoon, impressive!! We were able to use our garage door again. :)

- Crystal Sutton

Very good service by office personnel and technician who did the work. Response for service was fast. Job well done.

- Kenneth Valentine