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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fayetteville
has received 216 reviews, averaging 4.87 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 05/19/2022
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service!!!!! Scotty Johnson was very professional and honest

-

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding gentleman courteous very professional and very knowledgeable explained very detail of what he change and needed fixing Thanks

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Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan was great fix our garage door with no problem. And I will get an estimate for other needed repairs.

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Jonathan Holbrook Service Provided:
Garage Door Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Michael was polite, thorough, and educated me on the workings of my garage doors.

-

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike = AWESOME!!! Knowledgeable - friendly - explained everything about the repair and follow on maintenance

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, quick professional service. Doors are working better than when we bought our house.

-

Jonathan Holbrook Service Provided:
Garage Door Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Mike H.was professional and courteous, glad I called Precision.

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work!! Very professional!

-

Jonathan Holbrook Service Provided:
Garage Door Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very Professional and knowledgeable staff. Michael came to my house and right away knew what the issue was and how to solve it! Amazing service!

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with Mr. Mike H. With his service he provided me today

-

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was very attentive, courteous and helpful for what needed to be done.

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Jonathan Holbrook Service Provided:
Garage Door Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician that came out was very helpful and gave me multiple options. He was on-time, quick and efficient. I work from home so working quickly and quietly was exactly what I needed. The dogs didn’t even bark. He was very friendly and professional. This is a great company.

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Jonathan Holbrook Service Provided:
Garage Door Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan Holbrook was a true professional. He quickly completed the job; which appeared to us to be just a broken torsion spring, however, the bearings and cables were 30 years old and worn out. He clearly explained the situation to my wife in a manner that was easily understood and not in any way like a “salesman”. We spent more than we expected, but it was not only a repair, it was an upgrade so it’s money well spent. Thank you all so much and may God Bless you all and all of your families!

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Jonathan Holbrook Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Love the work they did

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

1 2 3 4 5
Date: 03/30/2022
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door sent out techs immediately to fix the issues of the garage door! Technician was very professional, arrived ahead of scheduled time and completed the job in a very timely manner. He explained various items that needed to be replaced in order for the garage to work at it’s optimum! I would definitely recommend Precision to all my friends.

-

Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was thorough and explained everything in detail. Did excellent job. I will refer him to my friends

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Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very impressed with how quick my garage door was scheduled same day. Richard was very professional and punctual. Would highly recommend.

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Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Exceeded my expectations

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

extremely knowledgeable and courteous technician

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and thoroughly professional. The prices were fair and the workmanship is outstanding

-

Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From making the appointment online, to the quickness of the service tech arriving on time, this is a great local company. Jon was excellent, especially explaining what parts were needed to repair my garage door issue, to making sure it was safe and operational before leaving. Great customer service goes a long way!

-

Jonathan Holbrook Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Met expectations. Great, fast and efficient service. Picked the right company to service my garage door. Thanks to our tech, Jonathan.

-

Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased with the service. It was excellent. John was very professional and a pleasure to deal with. He explained everything thoroughly and pointed out each issue I was having. Couldn’t be more satisfied at this point. Thank for the prompt and professional service. Definitely will recommend Precision to others.

-

Jonathan Holbrook Service Provided:
Broken Garage Door Spring Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technican Brandon was a good guy and explained everything well to me and my wife

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was grateful that the problem was able to be solved within the same day that I called. Unfortunately, the pricing of the service was very misleading from the inquiry of the initial cost to the completition of he service. I was told one price for what I wanted, but was billed way beyond what I was prepared to pay. Glad I did not make out my check ahead of time. There was a strong misunderstanding based on how I received the information told to me. The tech apologized for not being clearer in his explanation. Leaving out words is not the way to do business.

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A Response from: Tim & Lynn Yeager

Thank you for calling and allowing us to service your garage door. We are sorry to hear there was a miscommunication between the base price per spring that the call center provided and what the technician quoted you for the repairs. The technician is required to do a 25 point inspection on your garage door and explain any issues that might be going on including the one you originally called for. We only perform work that has been approved by the home owner. He recommended other components of your door be replaced along with the springs. Since there were more parts, the price would be higher. The repair quote that you approved was for two springs, two end bearing plates, two drums, one bracket, one tube, cables, a tune up on the door and a warranty. We appreciate you speaking with our service manager to discuss your experience. If we can assist you in the future, please don't hesitate to call.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jon was very professional and repaired our garage door quickly and on the time promised.

-

Jonathan Holbrook Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend this company. Excellent customer service and the technician who fixed our garage doors was professional, kind, and punctual. Pricing was straightforward and well explained. If you need any work done on your garage doors, this is the company to use!

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Jonathan Holbrook Service Provided:
Garage Door Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service thank you. John is very professional and knowledgeable,

-

Jonathan Holbrook Service Provided:
Broken Garage Door Spring Repair

Technician: Jonathan Holbrook
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jon was very knowledgeable and efficient! He updated my garage door and make it safe and easy for me to handle! Thank you Jon and Precision Garage Door for the quick and stress free appointment!

-

Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Jonathan Holbrook
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Fayetteville Area

(910) 427-1367

(910) 427-1367
Goldsboro Area

(919) 263-3627

(919) 263-3627
Sanford Area

(919) 263-3628

(919) 263-3628
Lumberton Area

(910) 427-1371

(910) 427-1371
Pinehurst Area

(910) 427-1404

(910) 427-1404
Smithfield Area

(919) 263-3462

(919) 263-3462
Clinton Area

(910) 490-3200

(910) 490-3200
Precision Garage Door Service
Office: (910) 378-4444
504 Cumberland St
Fayetteville, NC 28301
Precision Garage Door Service
Office: (910) 319-1586
102 N Chippewa St
Lumberton, NC 28358
Precision Garage Door Service of Goldsboro
Office: (984) 204-6303
223-2 W Walnut St
Goldsboro, NC 27530