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Read what people are saying
about Precision Garage Door

Precision Garage Door of Fayetteville
has received 211 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service, same day response. Technician was great and the price was fair.

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A Response from: Ashley Gammon, General Manager

Jim, Thank you for your five-star review ! We’re thrilled to hear you had such a positive experience and hope to see you again soon. Kind Regards,

Mike Hazell Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Mike Hazell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Evan was insightful, knowledgeable, down to earth and a real pleasure to deal with. Would definitely have him back anytime. You have a valuable employee there. If he knew commercial air compressors I would steal him away! Quality repair, garage doors have never been quieter!!

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A Response from: Ashley Gammon, General Manager

Donnie, Evan was so happy to hear your feedback! Your review made their day, and we’re excited to welcome you back soon. Regards,

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Ashley Gammon, General Manager

Cornellus, Wow, thank you for the 5 stars! We're here to serve your garage door needs anytime! Thank you for choosing Precision Garage Door! Regards,

Bruce Bohren Service Provided:
Garage Door Opener Install

Technician: Bruce Bohren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Call for an appointment and scheduled for a morning appointment the following day. Mike the technician diagnosed and wrote up multiple options to fix our broken door and suggested fixes for our second door which hasn't worked for a few years. Everything was completed on the same day and was pleased with the results.

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A Response from: Ashley Gammon, General Manager

Thank you for the kind review, Mark! We pride ourselves on providing excellent customer service, and we’re so happy to hear we met your expectations. Warm regards,

Mike Hazell Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Mike Hazell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Miller is great.

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A Response from: Ashley Gammon, General Manager

Dear Emery, It’s an honor to receive your feedback. Thanks for the shoutout! Miller and the entire team at Precision Garage Door appreciate it! Warm Regards,

Miller Henderson Service Provided:
Broken Garage Door Spring Repair

Technician: Miller Henderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional did. a good job on time, will call you back for repairs in the future.

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A Response from: Ashley Gammon, General Manager

Fred, Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out! Warm Regards,

Teddy Kress Service Provided:
Garage Door Opener Install

Technician: Teddy Kress
1 2 3 4 5
Date: 12/12/2024
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and did the work promptly and Mike was very knowledgeable and explained everything about his work. Well satisfied.

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A Response from: Ashley Gammon, General Manager

Ken, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your garage door service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

Mike Hazell Service Provided:
Garage Door Repair

Technician: Mike Hazell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast Excellent Service!! Mike’s great!!!

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Mike Hazell Service Provided:
Garage Door Opener Repair

Technician: Mike Hazell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Convenient and very accommodating

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A Response from: Ashley Gammon, General Manager

Della, Thank you for your feedback. It means a lot to us that you selected Precision Garage Door for your garage door needs. We're here to serve you anytime!

Bruce Bohren Service Provided:
Garage Door Opener Repair

Technician: Bruce Bohren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was a dissatisfaction and disappointing experience when I talked with the Precision technician. The quote he gave me was astronomical expensive! I also felt I gave $101.00 to this company for nothing. I’m so upset with the company and my experience. I would not recommend this company because it is false quotes from on the phone company verses when the technician comes to your home. I feel I was ripped off financially. I should at least get half of my money back because of the company lying about pricing. If you have over thousands of dollars to pay then you will be Ok, but someone like me trying to get better pricing than this!

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A Response from: Ashley Gammon, General Manager

Julia, We appreciate you taking to share your experience with us. Your satisfaction is of the utmost importance, we regret we missed the mark. I am thankful you took time today to discuss your concerns futher and that we could come to an agreeable resolution and make this right for you. Best regards,

Teddy Kress Service Provided:
Garage Door Opener Repair

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Miller is great and very helpful.

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A Response from: Ashley Gammon, General Manager

Heather, Thank you so much for taking the time to leave us an awesome review. We're thrilled to hear Miller provided you great service, we'll be sure to share with him, this will make his day! Thanks for entrusting Precision Garage Door!

Miller Henderson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Miller Henderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe Douglas was very knowledgeable about doors and what was available? Nice and courteous. On time for appointment.

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A Response from: Ashley Gammon, General Manager

Tim, We are so appreciative of your feedback. We appreciate the opportunity to have made such an impression. Thank you for allowing us to serve you! Regards,

Joe Douglas Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Joe Douglas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He got here on time and was very polite and efficient. We are pleased with a job well done.

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A Response from: Ashley Gammon, General Manager

Larry, Thank you for allowing us the opportunity to earn your trust and your business. You can count on Precision Garage Door to help you anytime. Kind regards,

Bruce Bohren Service Provided:
Garage Door Repair

Technician: Bruce Bohren
1 2 3 4 5
Date: 12/04/2024
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fabulous customer service!! Called at 7am and Richard was here by 2pm. Fixed and replaced parts in under 1 hr and was awesome. Offered several options but didn’t try to oversell anything. Was honest and upfront. Highly recommend!!

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A Response from: Ashley Gammon, General Manager

Thank you for taking time share your 5 star feedback! We thank you for entrusting Precision Garage Door with your business!

Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am grateful to Mike and Precision Garage Repair for coming to repair my garage door on a Sunday afternoon! Great job Mike

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A Response from: Ashley Gammon, General Manager

Hi Frank, We are so grateful for your 5 star feedback. We know garage door repairs are needed when least convenient, we are so glad we were able to get to you quickly. Kind regards,

Mike Hazell Service Provided:
Garage Door Repair

Technician: Mike Hazell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was helpful and very knowledgeable.

-

Miller Henderson Service Provided:
Garage Door Repair

Technician: Miller Henderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly and great service!!

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A Response from: Ashley Gammon, General Manager

Corinne, We appreciate your 5 star rating and feedback! Thank you for allowing Precision Garage Door to service your garage door needs. Regards,

Bruce Bohren Service Provided:
Garage Door Repair

Technician: Bruce Bohren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech that came out was good, did the work perfectly and fast knew what he was doing and fixed the garage door. The office people quoted the wrong price they need to update that cause it cost more than the quoted over the phone. But the work was good no complaints thanks

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A Response from: Ashley Gammon, General Manager

Rene, Thank you for taking time to share your feedback. We really appreciate the opportunity to have met with you to complete an inspection of the door to diagnose the issues and provide options to repair your garage door systems. If we can be of any further help, please do not hesitate to let us know!

Teddy Kress Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can't say enough good things about Pression Garage Door Service and, the garage repair technician Bruce! He did an absolutely amazing job fixing our garage. From the moment he arrived, he was professional, respectful, and incredibly kind. It was clear that Bruce is highly knowledgeable in his field—he took the time to explain everything to me in detail, ensuring I understood what needed to be done and why. What stood out the most was his attention to detail and dedication to getting the job done perfectly. He worked efficiently but never rushed, making sure every aspect of the repair was handled with care. On top of that, his friendly demeanor made the entire experience stress-free and pleasant. If you're looking for a skilled and respectful technician who goes above and beyond, Bruce is your guy! I highly recommend him to anyone in need of garage repairs. Thank you, Bruce, for your outstanding service—you’re a true professional! ---

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A Response from: Ashley Gammon, General Manager

Maria, We are blown away by your glowing 5 star review of your experience with Bruce. We could not be happier to read such a detailed and positive experience with Bruce. Bruce is an asset to our team and our community. We thank you for your recognition of his hard work and dedication to his craft. We appreciate the opportunity to have earned your trust and your business!

Bruce Bohren Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Bruce Bohren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was professional, informative and did quality work.

-

Miller Henderson Service Provided:
Garage Door Repair

Technician: Miller Henderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

1. I initially called for the appointment, spoke with Mary and she told me someone would be out on Wednesday, 11/19/24 between 10 and 2pm. I called back after no one showed up, only to be told that I was not in the system nor scheduled for that day. They took my info and gave me a later appointment after 4pm. 2. The technician arrived and the first thing he said was could he use my bathroom? Certainly I allowed him to, but this was very uncomfortable for me 3. He completed the requested repair but his sales pitch to get me spend more was unnecessary and overpowering. 4. He overcharged me. explained to him that I was told that I would not be charged the service fee of $95, if I allowed them to do the repair. He insisted that it did not apply to this type of repair. Subsequently, the next morning I called the office and was given the $95 credit.

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A Response from: Ashley Gammon, General Manager

Hester, We are so sorry to hear you were not satisfied with your recent experience with us. This is not a typical experience. We have reviewed your experience with our team as well to address all points to ensure we do not repeat this experience in the future.Thank you for sharing your experience to help us improve and do better. Regards,

Teddy Kress Service Provided:
Garage Door Repair

Technician: Teddy Kress
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike educated me on what needed to be installed and why. Very professional individual. Will recommend the company to everyone that needs garage services.

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Mike Hazell Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Mike Hazell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because I know the work will get done right. They have very experienced technicians who walk you through the problem and the best remedy.

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Mike Hazell Service Provided:
Garage Door Repair

Product:
Springs

Technician: Mike Hazell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found your company online. I was extremely impressed with the fast service. Miller arrived this afternoon and made repairs after we discussed what was needed! He was professional, knowledgeable and did a great job of making the repairs! He is an asset to your company!

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Miller Henderson Service Provided:
Garage Door Repair

Product:
Opener

Technician: Miller Henderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent

-

Bruce Bohren Service Provided:
Garage Door Repair

Technician: Bruce Bohren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Customer service was great when I called in! Bruce the technician was superb! He explained all options, and guided me through pros and cons. Fixed my doors easily. I will use precision in the future and recommend to others. George

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Bruce Bohren Service Provided:
Garage Door Repair

Technician: Bruce Bohren
1 2 3 4 5
Date: 08/09/2024
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used yall before and yall have great service I mean same day service

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Bruce Bohren Service Provided:
Garage Door Repair

Technician: Bruce Bohren
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My Tech Miller was very professional and fast. He explained the job requirements for repairing my door. He also identified potential future issues.

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Miller Henderson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Miller Henderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Millwer Miller did an excellent job service was great. He was very very professional on time and did the job in a good timely manner.

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Miller Henderson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Miller Henderson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Miller was very nice and professional. He was knowledgeable. I appreciated him helping us understand more of what we have, what to look forward to, and giving us true customer consideration. That is rare. For all future dealings with our garage - we will be calling Precision Garage Door Services.

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Miller Henderson Service Provided:
Garage Door Repair

Technician: Miller Henderson
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Fayetteville Area

(910) 427-1367

(910) 427-1367
Goldsboro Area

(919) 263-3627

(919) 263-3627
Sanford Area

(919) 263-3628

(919) 263-3628
Lumberton Area

(910) 427-1371

(910) 427-1371
Pinehurst Area

(910) 427-1404

(910) 427-1404
Smithfield Area

(919) 263-3462

(919) 263-3462
Clinton Area

(910) 490-3200

(910) 490-3200
Precision Garage Door Service
Office: (910) 378-4444
504 Cumberland St
Fayetteville, NC 28301
Precision Garage Door Service
Office: (910) 319-1586
102 N Chippewa St
Lumberton, NC 28358
Precision Garage Door Service of Goldsboro
Office: (984) 204-6303
223-2 W Walnut St
Goldsboro, NC 27530