Read what people are saying
about Precision Garage Door

Patrick did a very good job in a timely manner. Very nice

- Patti Gowen

Will came out and replaced my torsion spring. Did a fast, neat job and barely raised his eyebrows at how messy my garage is! Extremely pleased with his work and will definitely recommend!

- Dean Dibling

Mike did an excellent job. He was very knowledgeable about his products. He was able to diagnose my issue and he fixed it promptly. He was very professional. I highly recommend Precision for your garage door needs/repairs!

- Delwin Clark

So far everything is great. Openers replaced in a couple of hours. Really quiet motors. No tough sales pitch.only got what I needed.

- James Barnes

Mike was very professional and friendly! He did a great job with the work he completed for us. Our garage door is much quieter and is working very well. We also appreciate the education discount! We will definitely choose Mike as a technician when we use your company again!

- Mark Parsons

The installation of the two 16 x8 overhead doors and openers were on time and professionally installed. A shout out to Charlie and Josh who were very courteous and did an outstanding job. I wish the whole building process of the garage was as smooth as this!

- Phil Lanzarotto

They stand behind their work Outstanding work

- Cheryl Rabon

My installer Josh did an exceptional job installing two insulated garage doors. He was polite, courteous and very thorough; highly recommend. Precision door service is a top notch professional business. I strongly recommend Precision Door Service for all your garage door needs. Thanks for maintaining a high quality standard.

- Terry Eddy

Will was great at explaining what he would have to do and helpful with the app for my cell access. Fast, friendly and neat. Thank you.

- Tracey Powell

Patrick Meadows was amazing! He showed up on time, immediately identified the issue, took the time to explain it to me, and had it fixed in less than an hour. I would definitely recommend!

- Ryan & vicky Lucas

The technical was very good. He really knows what he is doing.

- Henry Braddy

The technician was very polite and listened to my concerns. Very helpful.

- Teresa Neff

Excellent service from the preorder, to delivery and installation. Love my new garage door!!!!

- Ronni P.

Great professional service and the technician was very knowledgeable. He did such a great job the on one of my door openers I had him come back out and service the other door the next day.

- Willie Cain

He did a great job,

- Mike Mumiorrovich

Joe and George were both very good, as well as real professional with dealing with me and my Dad. Being the holidays and all, the "best" part for me, is how quickly they responded to my call for "help!" with my garage door issue. I will always call on them if I or anyone I know has an issue with their garage. Thank you again for helping me so quickly. May everyone in your company have a "Happy New Year!"

- Joseph Kenley

Pleasant, efficient, thorough. Mike out the same day, inspected the damage, presented options and prices.

- Steve Delellis

We just bought this home and garage door needed repair, our serviceman explained everything to us, prices…etc, even prices to replace the door had we chosen to do that. He did a great job, for/rpl all things garage door, this door is working like new, very nice and courteous, I felt as ease to ask him anything, so we’re new to the area but we know who to call for our garage door needs. I didn’t list his name because I honestly forgot but we’re in Goldsboro

- Cathy Gahee

Absolutely horrible! Advertise same day service but when I called was told first available was tomorrow between 2:00-6:00PM. Told them exactly what system I have,Wayne-Dalton Torquemaster and that the left spring was broken. Was told they could send a tech to evaluate and quote for repair. Tech showed up looked at my system said we don’t repair those anymore,Wayne-Dalton is going out of business and we can’t get parts. But I can install a new system (Precision springs) for $1395. Long and short I paid $80 for them to drive out a day later to tell me they won’t fix it. I ordered a pair of springs immediately after talking to the tech. $297 shipped today. They could have told me they didn’t repair these systems before they scheduled the tech and cost me $80 for nothing.

- John Brink

We are very sorry we couldn't accommodate the same day service that we typically can. We had our schedules full every day (the day before). While that is a good problem to have, it doesn't allow us to always squeeze in a same day call. We can't get parts from Wayne Dalton to repair the spring system that you have, they wont sell them to us. For that reason, Patrick offered to replace the existing system with a conventional torque system. Replacing the whole system like we offered, isn't something we can do for the price you wanted to spend. We are happy you reached out to them and were able to get the springs they could provide for you. The service fee is something that is quoted to all customers at the time they call the call center and almost all service companies have a service fee. Some companies charge more and some charge less. That fee covers a fraction of the cost it takes to use a time slot and come to a home and evaluate the problem. The call center only handles scheduling and they are not trained garage door technicians and they also don't know when another company will not sale their parts to us. We apologize this was an inconvenience for you, but until we can evaluate the problem, we can't accurately give recommendations.

Excellent experience! From customer service to the technician, everyone was professional and prompt. Better pricing than competitors. Highly recommended.

- Kevin Thomas

Prompt and professional but don’t offer a lot of options and are pricey

- James Patrick

Thank you for taking the time to leave a review and share your experience. We are sorry if you were not provided with at least 3 options. After an inspection of the door is completed, our technicians are supposed to offer you "good, better, best" options. We have spoken to Tim about skipping this step and it will not happen again. We offer the 3 options so customers have the choice to do what is best for their financial situation and door needs. We appreciate you choosing Precision and we are sorry we dropped the ball on providing you the 5 star experience we strive for.

Prompt, professional, fantastic service! Highly recommended

- Brian Fleming

We had both garage doors tuned up and the rails and cables replaced. Will, our serviceman, was very polite and professional. He was patient and knowledgeable with our questions. Will took his time and explained what needed to be done and why. He had to order a part and return the following day. We were very impressed with his punctuality. He returned at the time specified and completed the repairs in a timely manner. Will represented the company well.

- Marriah Lee

All around great job!!!

- Donnie Perry

Just want to say that I am a service technician for HVAC company so I know the ins and outs of the service field your technician Mike Hazell showed up when promised he introduced himself with a smile. I showed him my issue gave me a quote which I accepted and he got started working right away. I was expecting a 2 hour job he finished in less than 45 min he answered all my questions he explained to me how everything works . Mike is a great tech to have on your team cause of him I will be using your company for all my garage door needs . 5 Stars

- Dror Sasson

Professional, on-time, knowledgeable and thorough. Mike was fast and explained all equipment with utmost experience.

- Steve Smith

Service men were very helpful explaining what needed to be done and different options for me. They did a great job and were done very quickly.

- Wayne Moreau

John was very professional and did a great job trying to repair my old opener and then replacing it with a new one. Great service.

- Dan Deaton

Extremely fast service. I started the live chat around 9:30 on a Saturday morning, and Jon, the technician, was at our home by 1:30. Our issue was immediately addressed, and since we ended up getting a new garage door, everything was done to make our current door functional until the new door is installed. The price for a new door is very fair, and we highly recommend this company.

- Shannon Maynard

fast, courteous service. job well done.

- Brian Wilson